Refund Policy
Effective Date: Sunday 1st December 2024
At unloked.com, we prioritize customer satisfaction. While we aim to provide transparency and value through our services, refunds are not available for certain transactions, as outlined below.
General Refund Policy
a. Refund requests must be submitted within 24 hours of the original purchase.
b. Refunds are applicable only to eligible purchases made directly through unloked.com.
c. All refund requests are subject to review and approval by our support team.
Non-Refundable Transactions
Refunds are not available for:
a. Marketplace Purchases: All transactions made in the unloked.com marketplace are final. Buyers and sellers are encouraged to resolve disputes directly through our dispute resolution process, where applicable.
b. Advertising Services: Payments for ads, promotions, or sponsored content on unloked.com are non-refundable.
How to Request a Refund for Eligible Transactions
a. Submit a refund request via website.
b. Include the following details:
Order confirmation or receipt.
Reason for the refund request.
Any additional information required for verification.
Processing Refunds
a. Approved refunds will be processed within [5-10 business days] of confirmation.
b. Refunds will be issued to the original payment method used for the transaction.
c. Processing times may vary depending on your payment provider.
Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Updates will be posted on this page, and significant changes will be communicated through email or a notice on the Platform.
Contact Us
For refund-related inquiries or support, please contact us:
Response Time: We aim to respond to inquiries within [48 hours].
